Privacy Policy

Privacy Policy for Hays Woodworking Group Inc.

Effective Date: April 16, 2025

Hays Woodworking Group Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, hayswoodworking.com (the “Site”). This Privacy Policy explains how we collect, use, and disclose your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), as applicable.

Personal Information We Collect:

We collect the following personal information through our Site:

  1. Contact Form: When you use our contact form to inquire about our woodworking services or for other purposes, we collect your name, email address, phone number (if provided), and any other information you choose to provide in your message.
  2. Website Analytics: We use Google Analytics to collect anonymized data about website traffic, such as page views, time spent on the Site, and referring websites. This information helps us understand user behaviour and improve our Site but does not directly identify you.
  3. reCAPTCHA: We may use Google reCAPTCHA on our forms to prevent spam and abuse. This service may collect information about your interactions with the form and your device to distinguish humans from bots.
How We Use Your Personal Information:

We use your personal information for the following purposes:

  1. Contact Form: We use the information you provide in the contact form to respond to your inquiries, provide quotes, and communicate with you about our services and your projects.
  2. Website Analytics: We use Google Analytics data to understand how visitors use our Site and to improve its content, design, and functionality. This data is aggregated and anonymized.
  3. reCAPTCHA: We use reCAPTCHA to protect our Site and forms from automated spam and abuse, ensuring legitimate communications.
Disclosure of Your Personal Information:

We do not sell or rent your personal information. We do not share your personal information with third parties except as described in this Privacy Policy or as required by law.

  1. Service Providers: We may share your information with trusted third-party service providers who assist us with essential business operations, such as website hosting, email delivery (for newsletters, if applicable), analytics, and security services. We ensure these providers are contractually obligated to protect your personal information and comply with applicable privacy laws like PIPEDA and Law 25.
  2. Google Services: Specifically, if we use Google Analytics and/or reCAPTCHA, data may be shared with Google as part of these services. Their privacy practices are governed by their own policies, available at: https://policies.google.com/privacy.
  3. Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users or the public.  
Cookie Policy:

Our website uses cookies to enhance your Browse experience, ensure site functionality, and for analytics purposes.

  • What are Cookies? Cookies are small text files stored on your device (computer, tablet, mobile) when you visit certain web pages.  
  • Types of Cookies We May Use:
    • Essential Cookies: These are necessary for the website to function properly. They enable core functionalities such as navigation, security, and accessibility. The website cannot function properly without these cookies.
    • Analytics Cookies (e.g., Google Analytics): We use these cookies to collect anonymized data about how visitors interact with our website (e.g., pages visited, time spent). This information helps us understand website traffic patterns and improve the Site’s performance and content.
    • Functionality Cookies: These cookies may be used to remember choices you make (like language preference) to provide a more personalized experience.
  • Third-Party Cookies:
    • Third-party services integrated into our site, such as Google Analytics, may also set their own cookies on your device. We do not control the placement or use of these cookies. You should consult the respective privacy policies of these third parties for more information. Google’s privacy policy is available at: https://policies.google.com/privacy.
  • Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to block cookies or alert you when cookies are being sent. However, if you disable essential cookies, some parts of our Site may not function correctly.  
Your Rights:

Under Canadian privacy laws (including PIPEDA and Law 25 where applicable), you have the following rights regarding your personal information:

  1. Access: You have the right to request access to the personal information we hold about you.
  2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
  3. Deletion: You have the right to request that we delete your personal information, subject to legal or contractual retention requirements.
  4. Withdrawal of Consent: You have the right to withdraw your consent to the collection and use of your personal information at any time. To exercise these rights, please contact us at the contact information provided below.
Data Security:

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.  

Retention of Personal Information:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (e.g., to respond to inquiries, provide services, maintain newsletter subscriptions), comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized analytics data may be retained for longer periods.

Children’s Privacy:

Our Site is not intended for children under the age of 13 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

Contact Us:

If you have any questions about this Privacy Policy, please contact us:

info@hayswoodworking.com